Responsible Gaming —
Enjoy It Safely
cv998 believes entertainment is best when enjoyed in a controlled and mindful way. Our responsible gaming policy is always ready to keep you protected.
Our Commitment
Enjoying online betting and casino games at cv998 should be purely for entertainment — not as an alternative source of income. We believe that responsible gaming is the core foundation of a healthy online gaming experience. That is why we are committed to creating a safe environment for every user by providing accurate information, the necessary tools, and ongoing support.
Our platform is designed exclusively for people aged 21 and above. There is no way for minors to create an account or place bets at cv998. Age verification is an essential part of our registration process.
Gambling can be an enjoyable form of entertainment, but when it goes beyond control it can lead to personal, family, and financial problems. cv998 always wants its players to enjoy entertainment within conscious limits. To that end we provide various protective tools, which are described in detail below.
Our Protection Tools
Set Deposit Limits
You decide the maximum amount you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately. If you increase a limit, a 24-hour waiting period applies.
Session Time Limits
Set the duration of each gaming session. When the set time is up, the system will automatically notify you and log you out if needed. Protect yourself from the habit of playing for extended periods.
Temporary Break (Time-Out)
If you feel you need a break for a few days, activate a time-out from 24 hours up to 30 days. During this period account access will be completely blocked. It cannot be cancelled before the break ends.
Self-Exclusion
If you feel your gaming habits are getting out of control, choose permanent or long-term self-exclusion. You can close your account for 6 months, 1 year, or permanently. Once activated it cannot be reversed.
Betting History and Reports
View your complete transaction and betting history at any time. How long you played, how much you deposited and withdrew — all information is displayed transparently. Review your own habits.
24/7 Support
For any questions or assistance related to responsible gaming, our live chat team is available around the clock, 24 hours a day. Talk to us about your concerns — we are always ready to help.
Age Verification Policy
Every user's age is verified at the time of registration at cv998. We want to ensure that no minor can bet or play casino games on our platform. Only those aged 21 and above may create an account and place any type of bet.
A message to parents — if there is a minor in your household, make sure your device is password-protected and do not share your login details. If you have any concern, let our support team know and we will act promptly.
If we find that a minor is using an account, that account will be suspended immediately and any transactions will be considered void.
Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, seek help without delay. The first step in responsible gaming is knowing yourself.
- Feeling a repeated urge to bet again in order to recover lost money.
- Spending more than the budget set for betting and being unable to stop.
- Lying to family or friends about the amount of time and money spent on gaming.
- Giving betting more priority than family, work, or studies.
- Taking out loans or dipping into savings in order to bet.
- Feeling anxious, irritable, or restless when unable to play.
- Repeatedly trying to quit gaming but not succeeding.
- Using betting as a way to relieve stress or feelings of depression.
How to Use the Protection Tools
Log In to Your Account
Go to your cv998 account and navigate to the "Account Settings" section. Look for the "Responsible Gaming" option there.
Set Your Preferred Limits
Deposit limit, session time, loss limit — choose one or more limits from these options according to your needs.
Confirm the Changes
After activating a limit you will receive a confirmation message. Reducing a limit takes effect immediately; increasing a limit is subject to a set waiting period.
Choose Time-Out or Self-Exclusion
If you need a longer break, choose the time-out or self-exclusion option. Once activated, these take effect immediately.
Contact the Support Team
If you have any trouble with the settings or need further assistance, speak directly with our team via live chat. Support is completely confidential.
Review Your History Regularly
Check your betting and deposit history once a month. Stay transparent with yourself and reset your limits if needed.
Financial Limits and Policy
Responsible financial management is a priority at cv998. Our minimum deposit is ৳500 and our minimum withdrawal is ৳1,000. These limits help protect new players from overspending.
All our payment methods — bKash, Nagad, Rocket, and Upay — are completely secure. Withdrawals are generally completed within 15 minutes to 2 hours. Fast withdrawals are ensured so that players can easily receive their winnings.
Important advice: Never bet with money that is set aside for your daily living expenses, rent, food, or other essential costs. Play only with extra money allocated purely for entertainment. Betting is never a solution to financial problems.
Wagering conditions apply to all bonuses including the welcome bonus. Read and understand the terms and conditions carefully before accepting any bonus. Contact our support team for any questions.
Need Help? We Are Always Here for You
If you feel you are losing control over your gaming habits, do not wait — contact us right now. Chat with us in Bengali via live chat — completely confidential.
Healthy Betting Habits
Responsible gaming is not just about restrictions — it is a positive mindset. Following the tips below will make betting an enjoyable form of entertainment:
Set your budget first: Decide how much you will spend before you start playing. Stay within that budget and do not invest more even if you lose.
Take regular breaks: Take a short break every one or two hours. Have some tea, take a walk, talk with family — then decide whether you want to play again.
Keep your emotions in check: Do not bet when you are feeling sad, angry, or frustrated. It is easier to make sound decisions when you are in a positive state of mind.
Set a winning target: End your session once you have won a set amount. Continuing to play out of greed usually produces the opposite result.
Treat it as entertainment: Betting is an entertainment expense, just like watching cricket or buying a movie ticket. Enjoying it comes more naturally when you do not expect to profit from it.
Explore More at cv998
Play responsibly and enjoy our world of entertainment.